EXCEL’s AIDD services are guaranteed and measured under strict Service Level Agreements (SLAs). Our three primary applications customers are federal and Department of Defense (DoD) agencies that have zero tolerance for failure; they chose to use EXCEL because of our exemplary past performance.

The Defense Information Systems Agency (DISA) described EXCEL’s performance as follows:

Based on the Full Operating Capability (FOC) criteria established by the Government, the contractor met the contract requirements in an excellent manner. The performance of the current DISA/INMS contract exceeds all expectations of the customer as noted in monthly status reviews.