EXCEL Management Systems, Inc.

Fault Management
Reactive:	Identify, isolate, and resolve mid-range WAN device (i.e., intelligent switches and hubs) related outages.
Proactive:	Provide reactive fault management services, plus set and monitor thresholds such as utilization, throughput, and port/card status.

EXCEL’s award winning EFITS program is available to provide on-site repair for outages that cannot be resolved remotely