EXCEL Management Systems, Inc.

Fault Management
Reactive:	Identify, isolate, and resolve router related outages.
Proactive:	Establish baselines and monitor thresholds for changes.

Performance Management
Standard:	Provide fault management services and reports that depict detailed performance information at both the network and router levels.
Enhanced:	Generate detailed utilization reports for each router, with trend analysis and recommendations to improve device and network performance.

Configuration Management
Assets:	Build and maintain an asset database of device configurations, service history, scheduled maintenance, and warranties.
Change:	Provide complete design, engineering, and implementation services for pre-planned and emergency router moves, adds, and changes.

EXCEL’s award winning EFITS program is available to provide on-site repair for outages that cannot be resolved remotely