Ransomware Protection, Removal and Recovery Best Practices for State and Local Governments

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User training and backups are critical to combating the ongoing threat of ransomware.

Baltimore is still struggling to recover from a ransomware attack that first crippled Charm City more than two weeks ago.

As NPR reports, “the online aspects of running the city are at an impasse. Government emails are down, payments to city departments can't be made online and real estate transactions can't be processed.”

Baltimore is the second apparent victim of the so-called RobbinHood ransomware attack, according to the Baltimore Sun, following Greenville, N.C. The effects are wide-ranging, Ars Technica reports:

It may be weeks more before the city's services return to something resembling normal — manual workarounds are being put in place to handle some services now, but the city's water billing and other payment systems remain offline, as well as most of the city's email and much of the government's phone systems.

The scourge of ransomware, in which attackers seize control of digital assets and hold them hostage in exchange for payment, continues to haunt state and local governments.

Government agencies should follow ransomware protection and recovery best practices to ensure their services are not taken offline the way Baltimore’s have been, experts say. That includes user education as a first line of defense to ensure they do not click on malicious links that will introduce ransomware, as well as robust and redundant backups of applications and data.

EXCEL’s cybersecurity solutions are the ideal defense against ransomeware attacks. Give us a call today to find out more about how we can help to secure your business against ransomware, phishing, spearphising, and other forms of electronic intrusion.

Read more at Statetechmagazine.